Delivery Policy
Delivery Policy
All orders processed on the JTRS e-store for any school 'Bring Your Own Device' (BYOD) programme will ONLY be delivered to your child's school on a pre-agreed date with the school. We will not deliver a BYOD order to any alternative address without the written consent of the school. If your child leaves the school before the delivery date, please contact us at [email protected] and we will arrange delivery to the account holder's address or cancel the order in accordance with our Cancellations & Returns Policy. Please liaise with your school directly to find out when these dates are.
If your order is not part of a school BYOD programme then we will deliver the item to the card holder's address only (where payment has been made by Credit / Debit card, as we will not be able to deliver to any other address) or, where payment has been made by bank transfer or against an approved purchase order, to the registered address of the account holder or institution only. All orders will be delivered within the State of Qatar only.
DELIVERY CHARGES. Delivery charges, where applicable, are shown at checkout before you confirm your order. Deliveries made to a school as part of a BYOD programme are free of charge.
RISK AND TITLE. Risk in the goods passes to you on delivery — for BYOD orders, on handover to the school. Title in the goods passes to you once payment has been received in full.
IF WE CANNOT DELIVER. If nobody is available to accept delivery, our courier will leave a card and attempt redelivery. If delivery cannot be completed after [INSERT NUMBER] attempts, the goods will be returned to our warehouse and we will contact you to arrange redelivery, which may be subject to a further delivery charge.
CHECKING YOUR DELIVERY. Please check the condition of the packaging before signing for it. If a parcel appears damaged, note this on the courier's paperwork and contact us within 7 days. See our Cancellations & Returns Policy.
All orders processed on the JTRS e-store for any school 'Bring Your Own Device' (BYOD) programme will ONLY be delivered to your child's school on a pre-agreed date with the school. We will not deliver a BYOD order to any alternative address without the written consent of the school. If your child leaves the school before the delivery date, please contact us at [email protected] and we will arrange delivery to the account holder's address or cancel the order in accordance with our Cancellations & Returns Policy. Please liaise with your school directly to find out when these dates are.
If your order is not part of a school BYOD programme then we will deliver the item to the card holder's address only (where payment has been made by Credit / Debit card, as we will not be able to deliver to any other address) or, where payment has been made by bank transfer or against an approved purchase order, to the registered address of the account holder or institution only. All orders will be delivered within the State of Qatar only.
DELIVERY CHARGES. Delivery charges, where applicable, are shown at checkout before you confirm your order. Deliveries made to a school as part of a BYOD programme are free of charge.
RISK AND TITLE. Risk in the goods passes to you on delivery — for BYOD orders, on handover to the school. Title in the goods passes to you once payment has been received in full.
IF WE CANNOT DELIVER. If nobody is available to accept delivery, our courier will leave a card and attempt redelivery. If delivery cannot be completed after [INSERT NUMBER] attempts, the goods will be returned to our warehouse and we will contact you to arrange redelivery, which may be subject to a further delivery charge.
CHECKING YOUR DELIVERY. Please check the condition of the packaging before signing for it. If a parcel appears damaged, note this on the courier's paperwork and contact us within 7 days. See our Cancellations & Returns Policy.